Are your templates compatible with Photoshop Elements?
Sometimes. Our templates use image masks and many layers in Photoshop. As far as we know, image masks aren’t compatiable with most versions of Elements. The newest release of Elements (9.0) is capible of using image masks, though it works a little differently. We’ve got a tutorial here.
What are “Image Masks”?
In real life, masks may be associated with robbers, bandits and the Lone Ranger, but with image-editing software, masking can be an essential way to edit and tweak photographs. The Adobe Photoshop software lets you apply image masks, which can help with layering and trying to work out a design without having parts of the picture get in your way. A mask never harms your original source file, since you save the file separately. With Photoshop, apply masks to parts of images you want to temporarily get out of your way.
Can I get my template order instantly?
Yes. Once you’ve made your purchase, you’ll receive an email receipt with a link to download instantly.
Can you mail me my files on disc?
At this time we only deliver our products via digital downloads.
Do you donate gift certificates to workshops?
Yes. We often donate to workshops we find educational or inspirational for photographers. If you host a workshop and you’d like us to donate goodies, please email with details of your workshop to hello {at} swoone {dot} com.
I have an idea for a template that I can’t seem to find anywhere. Do you take requests for new products?
Yes! We love for clients to make suggestions / requests for new products, colors, designs. Please email us your suggestions / requests to hello {at} swoone {dot} com. If we use your idea – you’ll get a complimentary set inspired by your ideas.
Do I get the fonts with template?
Fonts are not transferable – in fact, transferring fonts is illegal. However, we will point you to the sources for these fonts. Oftentimes, we will direct you to free fonts to help save you money.
WEBSITE/BLOG QUESTIONS
Can you add a sidebar to the layout?
ProPhoto is incredibly flexible, which makes things easier when it comes to customizing your blog. Here’s a link to their tutorial (for P3 templates). If you’re still having trouble, we can help you troubleshoot ($25 fee)
The blog template I bought doesn’t come with a header slideshow, and I would love to add one. Can I do that?
That’s the power of ProPhoto! You can easily add a slideshow to your header. Here’s the tutorial (for P3 templates).
When it says instructional PDF does that mean it helps you build your website with the templates? I just want to know how it works before I purchase.
We’ve been told our Instructional PDFs are amazing! But, we don’t let it get to our heads. If you’re interested in seeing one before you purchase, just let us know and we’ll send you a copy.
Can I use your blog template to make a blogiste?
Certainly, you can use any of our blog templates, through ProPhoto, to make it a blog site. Remember: the templates we sell are themes that are add-ons to ProPhoto. You can find tutorials on how to make a homepage and to transform it into a blogsite here (for P3 templates).
Can you design a custom ProPhoto blog or logo design for me?
No, but our sister company Braizen handles all custom design projects from branding to web design and anything in between. Check out their website here. Email info {at} getbraizen {dot} com for information on rates and packages.